Friday, October 17, 2008 | Last Updated Wednesday, July 7, 2010 20:16 Pacific/Honolulu

Business Performance Management

Business performance management (BPM) is a strategic-level initiative, normally focused on one or more of the following activities: budgeting, planning, forecasting, reporting, process control and system controls. CFO.com also defines it as a "set of processes, metrics, methodologies, and software tools that allow an organization to forecast, measure, and react to various business drivers and performance indicators - all in service of its overall business strategy." Many BPM initiatives begin with a process focus (see Business Process Optimization), then move to looking at the data and information needed to manage those processes (see Business Activity Monitoring). Finally software is selected to support the effort and automate information management tasks (see BPM Solution Management).

ITK's BPM services focus on the following areas.

Business Process Optimization

Strategic Alignment
Business Process Redesign & Engineering
Business Information and Data Modeling
Knowledge Management: Roles & Competencies Management

Business Activity Monitoring

Business Activity (Process & Data) Modeling
Operational Metrics Development

BPM Solution Management

BPM Vendor Selection & Management
Budgeting Implementation Support
Management Reporting Implementation Support
Financial Reporting Implementation Support