Enterprise Architecture
Enterprise architecture (EA) is the practice of applying a structured
and rigorous framework for organizing and managing an organization’s
requirements, information, and technology. It includes addressing process,
resource, organizational aspects of an initiative and ensuring that the solution
aligns with the organization’s core goals and strategic direction. EA is more
than just about technology, but really about organizational transformation and
draws upon the disciplines of organizational architecture, performance management,
and process architecture to achieve an optimized organization. ITK’s EA services
focus on the following areas.
Enterprise Requirements Management
- Program Management & Strategic Alignment
- Knowledge Management: Roles & Competencies Modeling
Enterprise Information Management
- Information Architecture
- Information Management
Enterprise Technology Management
- IT Governance
- Technology Risk Management
Enterprise Solutions Management
- Solution Management
- Request-for-Proposal Development
- Vendor Selection Management
- User Advocacy & Acceptance
- Quality Assurance
- Portfolio Management & Value Assurance
- Solution Integration Architecture
Business Performance Management
Business performance management (BPM) is a strategic-level initiative,
normally focused on one or more of the following activities: budgeting,
planning, forecasting, reporting, process control and system controls.
CFO.com also defines it as a "set of processes, metrics, methodologies,
and software tools that allow an organization to forecast, measure, and
react to various business drivers and performance indicators - all in
service of its overall business strategy." Many BPM initiatives begin
with a process focus (see Business Process Optimization), then move to
looking at the data and information needed to manage those processes
(see Business Activity Monitoring). Finally software is selected to
support the effort and automate information management tasks
(see BPM Solution Management). ITK's BPM services focus on the following areas.
Business Process Optimization
- Strategic Alignment
- Business Process Redesign & Engineering
- Business Information and Data Modeling
- Knowledge Management: Roles & Competencies Management
Business Activity Monitoring
- Business Activity (Process & Data) Modeling
- Operational Metrics Development
BPM Solution Management
- BPM Vendor Selection & Management
- Budgeting Implementation Support
- Management Reporting Implementation Support
- Financial Reporting Implementation Support
Application Development, Integration, & Risk Management
ITK can help manage projects either as a “user advocate”, helping business users to
communicate their needs to the development team (see Application Development Support below)
or as a “technical project manager”, supporting a business-focused lead project manager
(see Application Integration Support and Project Management Assistance below). However,
ITK will take on smaller application development or maintenance projects that use any of the following
technologies: Microsoft SQL Server, Microsoft Access, Visual Basic for Applications,
Microsoft Active Server Pages, and PHP.
Application Development Support
- Business Requirements Analysis
- Quality Control
- User Advocacy
- Quality Assurance
Application Integration Support
- Integration Architecture
- Data Warehousing
- Data Transformation
- Information Assurance
Project Management Assistance
- Oversight of Technical Tasks
- Issue Tracking & Technical Research
- Status Tracking & Reporting
- Budget & Schedule Management
Application Development/Maintenance
- System Requirements Analysis
- System Design
- System Construction
- System Deployment
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